Return & Refund Policy
Refund Policy
At California Boutique, operated by Bestowed Heights LLC, we want you to love every piece you receive. If something isn’t quite right, we’ve made returns simple and hassle-free — because your comfort and confidence matter to us.
Our 30-Day Return Promise
If you’re not completely satisfied with your purchase, you have 30 days from the delivery date to return it. Whether the fit wasn’t perfect or you simply changed your mind, we’ll take care of it.
To be eligible for a return:
- Items must be unused, unwashed, and in their original condition
- Tags and packaging should be intact
- Returns must include proof of purchase (your order confirmation email works perfectly)
To start a return, simply email us at info@california-boutique.com with your order number and reason for return. Our support team will guide you through the process.
Fast, Reliable Refunds
Once we receive your return and inspect the item, we’ll process your refund within 10 business days. Refunds are issued in US dollars to your original method of payment, and we’ll send you a confirmation once it’s completed.
Please note:
- Original delivery is always free within the United States — no restocking fees, no hidden charges
- Customers are responsible for return shipping if the return is for a change of mind or an exchange
Damaged or Incorrect Items?
We never want that to happen. If your item arrived damaged or you received the wrong product, email us immediately at info@california-boutique.com. We’ll make it right, and we cover the return shipping in that case.
Questions?
If you have any questions about returns or refunds, we’re always happy to help:
Email: info@california-boutique.com
Phone: +1 307 310 8658
Business days: Monday to Friday, 9:00 am – 5:00 pm ET
We want every experience with California Boutique to feel just right — and that includes returns. Stylish, simple, and stress-free — that’s how we do things.
Store Name: California Boutique
Legal Name: Bestowed Heights LLC
Business Address: 30 N Gould St 60776
Sheridan, WY 82801
United States
Email: info@california-boutique.com
Phone: +1 307 310 8658
Business Days: Monday to Friday, 9:00 am – 5:00 pm ET